The Operations City

Services

As an Online Business Manager, I partner with CEOs and founders to take the weight of managing operations, team, and marketing off their shoulders. Take a look at my services below.

First consultation is free

Operations Management

Organizing and delegating tasks
Streamlining workflows and automation
Managing business systems efficiently
Overseeing project timelines & deliverables
Tracking key metrics for growth

Team Management

Hiring and onboarding team members
Managing team workflows & deadlines
Improving team communication & productivity
Tracking performance & accountability
Creating SOPs and documentation

Marketing & Launch Management

Planning & executing launch strategies
Managing promotions & marketing timelines
Overseeing email & content marketing
Coordinating launch team & deliverables
Tracking campaign performance metrics

Content Creation & Social Media Management

Managing content creation & scheduling
Creating graphics, reels & videos
Repurposing content for multiple platforms
Engaging with audience & community
Tracking content performance & insights

Program & Client Management

Managing client onboarding & support
Handling client emails & communication
Overseeing payments & subscription plans
Tracking client progress & feedback
Managing program updates & logistics

Tech & System Support

Setting up & managing business tools
Automating workflows & integrations
Troubleshooting tech issues
Maintaining CRM & email platforms
Optimizing systems for scalability

"If you're looking for a capable partner who can support you across multiple functions, so you can spend time on things that have higher ROI in your business, I'd highly recommend Mai for that role."

Milena Nguyen
Business Coach - Published Author - TEDx Speaker

First consultation for free

With the right support, scaling becomes effortless. Let’s make it happen.

Book a call